Argentic Labs

Experience Zuji Now

multi-lingual

“Finding staff who speak different languages can be hard… Zuji helps us to fill that gap.”
Liz Raysworth, RN
Care Manager

satisfaction surveys

“Zuji helped us attain the new quality outcome compliance without extra work”
James Franco, RN
Quality Care Leader

weather alerts

“When the heat wave hit, Zuji allowed us to warn everyone while checking on their status.”
Vin Tran
Chief Information Officer

Better Care. No Added Workload.

Smart outbound calls for home aged care

Zuji is a conversational AI platform for home aged care providers. It automates your routine outbound client calls, enabling your staff to focus on the things that matter: high-touch, high-value care.

Our platform delivers professional, consistent, and empathetic communication, improving operational efficiency and ensuring reliable client contact.

Core features

  • Automated Outbound Calls: Zuji handles scheduled client calls, including well-being checks, client satisfaction survery, and batched alerts.
  • Advanced Voice Technology: Features a professional, human-like Australian voice with multilingual options delivering clear, natural conversation.
  • Consistent Local Caller ID: All calls originate from a single, local landline number to increase client trust and answer rates (Growth & Enterprise plans).

Advanced capabilities

  • Customisable Scripts: Design call flows tailored to specific client interactions and organisational requirements.
  • Smart Call Logic: Define when and how to call. Set rules for timing, voicemail handling, and follow-ups to ensure reliable contact.
  • Actionable Insights: Access call transcripts, recordings, and key data. Understand client needs and maintain quality assurance.
  • Automated Workflows: Trigger actions from calls. Automatically send emails to care managers, SMS alerts to families, or generate compliance reports.

Seamless integration

The Zuji API integrates securely with your existing systems (e.g. Care Management, Client Relationship) via a locally-hosted, enterprise-grade Integration Platform as a Service (iPaaS) for secure and streamlined data exchange.

Rapid onboarding

  • Fast Time to Value: Deploy Zuji to see immediate operational benefits.
  • Simple to Configure: An intuitive interface supports easy setup.
  • User-Friendly: Designed for straightforward use by your care team.

Security & Governance

Your trust is our priority. We apply enterprise-grade information security and data governance practices necessary to keep your client’s sensitive health and aged care information secure.

  • Australian Data Residency: All client data is stored locally in Australia.
  • End-to-End Encryption: Data is encrypted in transit and at rest.
  • Privacy Compliance: We adhere to the Australian Privacy Principles (see our Privacy Policy).
  • Ethical AI: We use generative AI in line with our stringent AI Ethics Policy.

Are you ready to enhance your client communication?